TERMS
Terms & Conditions
Privacy Policy
GDPR Compliance Statement
for Ok-Ok
Terms and Conditions
Thanks for choosing Ok-Ok! Like with any digital service, by using our platform, you’re agreeing to our Terms and Conditions. Here’s a quick rundown of what that means for you.
Our platform offers digital tools, currently focusing on digital proposal services. When you create or accept a proposal, it becomes a binding contract between the parties involved, but Ok-Ok doesn’t take on any liability for these agreements. That’s between you and the other party. As it should be!
You’re expected to use our services legally and responsibly—no hacking, no sharing harmful content, and no violating intellectual property rights. If you decide to downgrade or cancel your subscription, your account will switch back to our free plan, and while all your data remains accessible, some features might be limited.
In case something goes wrong, our liability is limited to what you’ve paid for our services, and we’re not responsible for things outside our control, like natural disasters or strikes. If there’s ever a dispute, we’ll try to resolve it amicably, but if needed, it’ll be handled in Sweden under Swedish law.
Lastly, what you create on our platform is yours, and we’ll never use or display your content without your explicit permission.
Everything is stated in slightly rigorous detail below. If you have any questions, feel free to reach out at hello@okok.world.
Hope you like our service, and thank you for your trust! Now, the details:
1. Acceptance of Terms
By accessing and using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Services Provided
Ok-Ok provides digital tools. We currently offer a digital proposal service.
3. Proposals and Agreements
3.1 Proposals as Pre-Contractual Agreements
When you create or accept a proposal using our services, it serves as a pre-contractual agreement between the parties involved. Once approved by both parties, the proposal becomes a binding contract.
3.2 No Liability for Contractual Obligations
Please note that all agreements (contracts) generated through our services are between the parties stated in the proposal. Ok-Ok is not a party to these agreements and is not responsible for the performance or enforcement of such agreements.
4. User Obligations
You agree to use our services legally and not to:
Engage in any activity that would constitute a violation of law.
Upload or transmit any materials that infringe on any intellectual property rights.
Attempt to gain unauthorized access to our services, or any related systems or networks.
Misuse our services by introducing viruses, Trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
5. Subscription Plans and Account Downgrades
If you choose to downgrade or cancel your subscription, your account will revert to the features available under the free plan.
All your data and previous activities will remain accessible, but certain features and functionalities tied to paid plans will be restricted.
Refunds for downgraded or canceled subscriptions will not be provided unless otherwise specified.
Payment Processing: Subscription fees are processed through Stripe, and you agree to their terms and conditions when making payments through our platform.
We reserve the right to modify subscription fees with prior notice. If you continue to use the services after the fee change, you agree to the new fees.
6. Termination
We may terminate or suspend your access to our services if you breach these terms. Upon termination, you will lose access to any paid features but will retain access to your data under the free plan.
7. Limitation of Liability
Ok-Ok shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of our services. In no event shall our total liability exceed the amount paid by you, if any, for accessing our services.
8. Indemnification
You agree to indemnify, defend, and hold harmless Ok-Ok, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the services, or your violation of these Terms.
9. Dispute Resolution
For any disputes or complaints related to our services, please contact us at hello@okok.world. We are committed to resolving disputes in a fair and efficient manner. If a dispute cannot be resolved amicably, it shall be subject to the exclusive jurisdiction of the courts of Sweden. The governing law of this agreement shall be the laws of Sweden.
10. Force Majeure
Ok-Ok shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, embargoes, government orders, major third-part system outages or any other force majeure event.
11. User-Generated Content and Intellectual Property
What you create and upload on our platform remains entirely your property. We do not claim any ownership over your content, and we will never use or display it without your explicit consent. We might gain access to it for debugging purposes.
12. Governing Law and Jurisdiction
This agreement is governed by and construed in accordance with the laws of Sweden. Any disputes arising out of or relating to these Terms and Conditions or the services shall be subject to the exclusive jurisdiction of the courts of Sweden.
Privacy Policy
Hi there! Just like with every other digital service you use, we’re committed to protecting your privacy and handling your personal data responsibly. Our Privacy Policy explains how we collect, use, and protect your information. And if you’ve read one of these before, you’ll recognize basically everything. In short: we only collect the data necessary to provide you with our services, and we ensure it’s kept secure. You’ll find details on how we handle your data, who we might share it with, and your rights under GDPR. Our goal is to be transparent, so you can use our services with confidence knowing your privacy is respected. If there is anything you have questions about, don’t hesitate to reach out: hello@okok.world.
1. Introduction
Welcome to Ok-Ok Worldwide International AB (“Ok-Ok”, “we”, “us”, “our”). We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.
2. Data Collection
2.1 Personal Data We Collect
Contact information such as your name, email address, telephone number, and mailing address.
Account details, including company name, VAT number, address, and relevant contact details.
Payment information, including credit card details and transaction history (only stored for as long as necessary to process transactions).
2.2 How We Collect Your Data
Directly from you when you sign up for our services.
Through the use of our services, via tracking technologies such as cookies and Google Analytics.
Automatically through log data, which may include your IP address, browser type, and other technical data.
3. Use of Data
We use your personal data to:
Provide and manage your access to our services.
Process payments and manage your subscription.
Communicate with you about your account or transactions with us.
Send you information about changes to our policies and terms.
Provide customer support and respond to your requests.
Analyze usage patterns to improve our services.
4. Sharing of Data
We may share your data with:
Service Providers: We share data with third-party service providers who assist us in providing our services. These providers are bound by confidentiality agreements and include:
Payment processors: Stripe
Cloud storage services: Digital Ocean S3
Customer support platforms: N/A
Email marketing services: Loops, Postmark
Analytics services: Google Analytics
Business Partners: We may share data with business partners who work with us to offer joint services or promotions. Currently, we do not.
Authorities and Law Enforcement: We may share your data with authorities and law enforcement bodies if required by law, or to protect the rights and safety of our company, our users, or others.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such transfer and any new privacy terms that may apply.
Third-Party Data Sharing: If we transfer your data to third parties outside the EU/EEA, we will ensure appropriate safeguards, such as standard contractual clauses, are in place.
5. Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. Access to personal data is limited to authorized personnel who are required to maintain confidentiality. We adhere to the principles of data minimization and purpose limitation, ensuring that only the data necessary for specific purposes is collected and processed.
6. Your Rights
Under the GDPR and other applicable laws, you have the right to access, rectify, erase, restrict, and transfer your personal data. You also have the right to object to the processing of your personal data. To exercise these rights, please contact us at hello@okok.world.
Handling of Requests: We will respond to your requests within 30 days and provide you with a clear explanation if we are unable to fulfill your request.
7. Cookies and Tracking Technologies
We use cookies and other tracking technologies to track activity on our services and hold certain information. These technologies are used for enhancing your experience, analyzing trends, administering the site, tracking users’ movements around the website, and gathering demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
8. Data Retention Policy
We retain personal data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods mandated by law, contract, or similar obligations applicable to our business operations; for preserving, resolving, defending, or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records.
Retention of Payment Information: Payment information is retained for a period of up to 12 months after the transaction to manage any potential disputes, refunds, or claims. This period aligns with the statutory rights provided to consumers, including the 14-day right of withdrawal for eligible digital purchases and the up to three-year timeframe for lodging complaints under consumer protection laws. Retaining payment information for this duration ensures that we can efficiently address and resolve any issues that may arise during the legally mandated periods.
9. International Data Transfers
If we transfer your personal data to countries outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or reliance on Privacy Shield frameworks.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
11. Third-Party Services
In addition to the service providers and partners mentioned above, we may use third-party services for specific functions. These services include, but are not limited to:
• Identity verification: none, currently
• Content delivery networks (CDN): Digital Ocean
12. Data Breach Notification
In the event of a data breach, we wil do our best tol notify the relevant supervisory authority within 72 hours, unless the breach is unlikely to result in a risk to your rights and freedoms. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.
13. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that significantly affects you. If this changes, we will inform you and ensure that you have the right to object or request human intervention.
14. Marketing Communications
We may send you marketing communications related to our services. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.
15. Data Protection Impact Assessments (DPIAs)
We conduct Data Protection Impact Assessments (DPIAs) for any processing activities that are likely to result in a high risk to your rights and freedoms, ensuring data protection by design and by default.
GDPR Compliance Statement
We are committed to ensuring that our data processing activities are compliant with the General Data Protection Regulation (GDPR). We take meticulous steps to safeguard personal data and uphold the privacy rights of our users within the EU.
1. Data Controller
The data controller responsible for your personal information for GDPR compliance is:
Ok-Ok Worldwide International AB
℅ Jacob Åström
Stora Nygatan 77
21137 Malmö
VAT Number: 559416-0359
2. Data Protection Officer
Contact details of the Data Protection Officer:
Jacob Åström
hello@okok.world
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases:
Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or a third party, provided that such interests are not overridden by your rights and interests.
4. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal data.
Right to Erasure: You can request that we delete your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
Right to Data Portability: You can request a copy of your personal data in a commonly used format.
Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
Right to Withdraw Consent: If you have provided consent for specific processing activities, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: If you believe our data processing activities infringe on your rights under GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or where the alleged infringement occurred.
To exercise any of these rights, please contact us at hello@okok.world. We will respond to your requests within 30 days and provide a clear explanation if we are unable to fulfill your request.
5. Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, we will securely delete or anonymize your data.
Retention of Payment Information: Payment information is retained for a period of up to 12 months after the transaction to manage any potential disputes, refunds, or claims. This period aligns with the statutory rights provided to consumers, including the 14-day right of withdrawal for eligible digital purchases and the up to three-year timeframe for lodging complaints under consumer protection laws. Retaining payment information for this duration ensures that we can efficiently address and resolve any issues that may arise during the legally mandated periods.